Frequently asked questions

Loan amounts range from $1,000 to $50,000, depending on your credit tier, verified income, and debt-to-income ratio. See our Loan Products page for tier-by-tier ranges.

APRs range from 9% to 35%, depending on your credit tier. Every rate complies with Canada's Criminal Code maximum interest rate of 35% APR. Your exact rate, total cost of borrowing, and payment schedule are disclosed in full before you sign anything.

Prime borrowers typically receive a decision the same business day. Near-prime decisions arrive within 24 hours, and subprime within 24–48 hours. Once your agreement is signed, funds are usually sent by Interac e-Transfer within 1–2 hours.

A government-issued photo ID (passport, driver's licence, or PR card) and your two most recent pay stubs. If you're self-employed or a contractor, we'll ask for three months of bank statements instead.

Repayments are collected automatically by pre-authorized debit (PAD) from your bank account, on a biweekly or monthly schedule set out in your loan agreement. You'll receive an email receipt after every payment.

Yes. You can repay your loan in full at any time with no prepayment penalty. Contact us for a payoff statement and we'll take care of cancelling your automatic payment schedule.

Contact us as soon as possible. We'd rather work out a solution than let it escalate. An NSF fee may apply to failed payments, as permitted under Ontario regulations, and we'll always reach out directly to discuss rescheduling before taking further action.

Yes. We're registered with FINTRAC for AML/KYC compliance, regulated by the Financial Services Regulatory Authority of Ontario (FSRA), and every loan agreement follows Ontario's Consumer Protection Act, 2002.

We currently lend to residents of Ontario, Canada, with plans to expand to additional provinces as the platform grows.